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04. a. SDR Onboarding

Course 02: Customer Profiles & Use Cases


Description

Welcome to the TalentLMS Crash Course!

So, you’ve joined the world of TalentLMS, and now it’s time to get the inside scoop. Think of this course as your roadmap to understanding what makes our LMS so awesome (and why customers can’t stop raving about it).


What’s in Store for You?

Here’s a sneak peek of what this course will cover:

  1. What’s an LMS Anyway?
    We’ll break down what an LMS is, the problems it solves, and why it’s the unsung hero of learning and development. Spoiler alert: it’s way more than just a place to store courses.

  2. Meet the Customers
    Get to know the different customer profiles our Product Marketing team has lovingly crafted. These profiles will help you understand who uses TalentLMS and what they’re trying to achieve.

  3. Use Cases Galore
    Explore the most popular ways customers use TalentLMS, from employee training to onboarding and compliance. You’ll even learn about less common scenarios (like selling courses) and why we gently steer prospects toward other multi-purpose training uses.


Why This Matters

By the end of this course, you’ll not only know what TalentLMS is, but you’ll also understand how it empowers organizations, solves real-world problems, and becomes the backbone of their training programs. Oh, and you’ll impress your colleagues with your newfound knowledge. No big deal.


Ready to dive in? Let’s get started and become a TalentLMS pro!


Content
  • LMS Building Blocks
  • Understanding The Building Blocks of a LMS 
  • Checkpoint
  • TalentLMS Customer Profiles
  • What is the VoC (Voice of Customer)?
  • TalentLMS ICPs
  • Departmental Buyer - Video
  • HR/ L&D buyer - Video
  • Training Consultant - Video
  • Checkpoint
  • TalentLMS Use Cases
  • TalentLMS Use Cases: Training for Every Need
  • Employee Training
  • Onboarding
  • Compliance Training
  • Partner and Customer Training
  • Sales Training
  • Selling Courses
  • Checkpoint
Completion rules
  • All units must be completed