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04. a. SDR Onboarding

Course 06: The Q&A Dance


Description

Welcome to Mastering the Q&A Dance!

Discovery calls aren’t about delivering a Shakespearean monologue or channeling your inner detective—they’re about having real, meaningful discussions. And guess what? Prospects will come prepared with tons of questions. From the basics of TalentLMS to nitty-gritty details, they’re counting on you to have the answers (spoiler: you will).

This course is here to make sure you’re armed and ready to answer every question with confidence and clarity. No more fumbling for words or dodging tricky topics—you’ll have the facts, scripts, and confidence to handle anything they throw your way.


What’s This Course About?

Here’s what you can look forward to:

  • Commonly Asked Questions: We’ll cover the top questions prospects typically ask so you’re never caught off guard.
  • Confident Answers: Learn how to deliver concise, clear, and impactful responses.
  • Facts on Tap: Get the lowdown on TalentLMS’s features, use cases, and benefits so you can answer like a pro.
  • Scripts for Tricky Situations: Handle objections and detailed queries with ease—no awkward silences here.

By the end of this course, you’ll be able to handle any discovery call like a natural, turning conversations into opportunities.


Ready to dazzle your prospects? Let’s dive in!

Content
  • Welcome to Mastering the Q&A Dance!
  • Epignosis
  • Presenting Epignosis: Facts, Figures, and a Ready-to-Go Script
  • Assignment: How Would You Present Epignosis?
  • TalentLMS
  • About TalentLMS: Facts, Figures, and a Winning Script
  • Assignment: How Would You Explain TalentLMS?
  • Pricing
  • About TalentLMS Pricing: Facts, Figures, and your Go- Script
  • Assignment: How Would You Explain TalentLMS Pricing?
  • TalentLibrary
  • About TalentLibrary: Facts, Figures, and a Winning Script
  • Assignment: How Would You Explain TalentLibrary?
  • Support & Implementation
  • About TalentLMS Support: Facts, Figures, and a Winning Script
  • Assignment: How Would You Explain TalentLMS Support?
  • About TalentLMS Onboarding/Implementation: Facts, Figures, and a Winning Script
  • Assignment: How Would You Explain the TalentLMS Implementation Process?
  • Integrations
  • About TalentLMS Integrations: Facts, Features, and Winning Scripts
  • Assignment 1: Generic Integrations 
  • Assignment 2: BambooHR Integration
  • Assignment 3: Salesforce Integration
  • Mobile App
  • About the TalentLMS Mobile App: Facts, Features and a Winning Script
  • Assignment: How Would You Explain the TalentLMS Mobile App?
  • Affiliates & Partners
  • About Affiliates, VARs, and Partners: Facts and Winning Scripts
  • Assignment: How Would You Explain Affiliates and VARs?
  • Objection Handling
  • Objection Handling: How to Respond with Confidence and Clarity
  • Assignment: How Would You Handle the Objection “I Need a Demo ASAP”?
Completion rules
  • All units must be completed